Monday, August 25, 2008

Nuance is made of people.

Here I thought Nuance was entirely a software only voice recognition application and come to find they have 3000 transcribers working for them. Here's a link to an April 2008 press release:

“The Nuance Voicemail to Text Service integrates speech technology with over 3,000 Nuance transcriptionists, hosted in a Nuance-owned facility, with proven security, scalability, and reliability.”

So it looks like even the giant in the voice recognition field needs a little human help to increase accuracy.

1 comment:

John Smith said...

Yeah you are bang on the target mate and this is where their transcription gets done in Bangalore India